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At designbrandcommo, we are committed to providing exceptional gift wrapping services. We want you to be completely satisfied with our work. This Return Policy outlines our approach to cancellations, refunds, and service guarantees.
We take pride in the quality of our gift wrapping services. If you are not satisfied with the wrapping we have provided, please inform us immediately. We will work with you to address any concerns and, where appropriate, re-wrap your gift at no additional charge.
You may cancel your order before we begin wrapping your gift. Cancellations made at least 24 hours before your scheduled appointment will receive a full refund. Cancellations made less than 24 hours before your appointment may be subject to a cancellation fee.
Once your gift has been wrapped and you have accepted the service, cancellations are not available. However, if you identify any issues with the wrapping quality, please contact us immediately.
Refunds are processed according to the following guidelines:
Corporate orders may have different cancellation and refund terms based on the size and scope of the project. These terms will be outlined in your service agreement. Please contact our corporate services team for specific information.
If your wrapped gift is damaged during the wrapping process or if materials are defective, we will re-wrap your gift at no additional charge. Please notify us within 24 hours of receiving your wrapped gift.
The following are not eligible for refunds:
To request a refund or cancellation, please contact us as soon as possible:
Please provide your order details and reason for the refund request. We will review your request and respond within 2 business days.
We reserve the right to make exceptions to this policy on a case-by-case basis, particularly in circumstances beyond our control or in the interest of customer satisfaction.
We may update this Return Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about our Return Policy, please contact us:
Designbrandcommo
The Yorkshire Mill Village, Bradford Rd
Batley WF17 5LZ, United Kingdom
Phone: +44 1924 422062
Email: online@designbrandcommo.world